PLATFORM

One CX Score
11 Monitoring Agents
One Prioritized Plan

Measure, optimize, and govern the complete customer experience with 11-dimensional content intelligence powered by GraphRAG.

You can't improve
what you can't measure

CX is measured in fragments, rarely holistically

StoryShift changes that, with a patented AI-powered platform that analyzes your entire content ecosystem through 11 scientific dimensions to understand content relevance, accuracy, and clarity, and then suggests how to shift the story to engage your audience.

StoryShift Platform

CX Scorecard

One-page summary with overall score, dimensional
breakdown, radar chart, and trend lines.

Fix-First Roadmap

Prioritized list of high-impact, low-effort fixes ranked by RICE score with acceptance criteria.

Rewrite Packs

GPT-5 generated drafts for headlines, microcopy, and CTAs – ready to paste and publish

Competitive Delta

Side-by-side comparison showing exactly where competitors outperform on each dimension.

Journey Heatmaps

Persona × funnel stage matrix showing hotspots where CX breaks down by audience and stage

Governance Playbook

Approved motif library, persona targets, and drift alerts to keep AI content on-brand.

CX REPORTING AGENTS

Constantly monitoring
11 CX dimensions

Our CX monitoring AI agents keep a constant eye on every aspect of your digital experience and dynamically create alerts and suggested next actions to improve your customers’ experience. 

 

Shift Your Story
let us show you how

Contact us for a demo, and we’ll show you how StoryShift can help you understand and deliver a truly relevant customer experience.